Three products, three completely different clocks
Football dominates the advertising, but the racing side of a British bookmaker is built on a different rhythm and a different set of rules. Horse racing runs to a fixture list, prices move until the tapes go up, and a large part of the vocabulary — each-way, board price, starting price, non-runner — exists nowhere else. Greyhound racing runs faster and more frequently, graded rather than handicapped, six runners to a race and numbered by trap. The number games run to a draw schedule set by somebody else entirely, which makes them the only product on the card where the operator taking your bet has no involvement at all in producing the result. Understanding which of the three you are dealing with tells you more than any review of the brand does.
How the three differ once a bet is struck
The settlement mechanics are where these products separate, and settlement is the part that decides what actually lands in an account.
Horse racing: the price is a decision
You choose between a price offered now and the starting price returned when the race begins. That choice has consequences if a runner is withdrawn, and it is the single most common thing newcomers do not realise they are choosing.
Greyhounds: graded, not handicapped
A racing manager sorts dogs into grades by ability and assigns traps, rather than adding weight the way a handicapper does with horses. Grade one is the top class, and the sex and weight of the dog do not affect the grading.
Number games: the operator is a spectator
A bet on a lottery draw settles on a result produced by a lottery operator in another jurisdiction, on their schedule. Nothing about the outcome is in the bookmaker's hands, which changes what a dispute could even be about.
The rules that decide all three
Every one of these settles under the bookmaker's own published rules, which cover withdrawals, dead heats, void events and maximum payouts. We have not read this operator's current version, so this site describes conventions rather than quoting terms.